Employment Opportunities | Family Service of the Piedmont
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Employment Opportunities

POSITION ANNOUNCEMENT
Integrated Care RN Care Manager
Part Time – 20 hours per week
November 17, 2014

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.
The agency is seeking an Integrated Care RN Care Manager to coordinate integrated services enabling clients to receive needed treatment by engaging clients in primary medical care, providing health education, monitoring client care, and participating on the ICP Multi-Disciplinary Team.

Responsibilities:

1. Screen for physical health concerns, describe the Integrated Care Program and attempt to engage clients in primary medical care.
2. Provide quality, culturally sensitive, respectful services to a diverse client population.
3. Maintain harmonious relationships with the multidisciplinary team and community organizations by providing professional liaison concerning specific cases, by providing consultation and advocacy when appropriate, and by representing the agency in assigned community projects.
4. Provide overall health education, education for chronic disease sufferers, and medication education.
5. Provide triage/screening services prior to client appointment with primary care provider.
6. Assist in crisis management situations in concert with the behavioral health management staff.
7. Assist clients with treatment decision-making, help monitor symptoms, and assist with the implementation of the Ask Me 3 Campaign.
8. Provide collaborative support to the primary care provider.
9. Attend physician appointments as needed and maintain contact with others who are involved in client care.
10. Ensure the client remains engaged in the treatment process and understands the overall service plan.
11. Participate on the Counseling Services team and ICP Multidisciplinary Team.
12. Performs other activities, duties or assignments as may be needed for effective agency functioning.
Qualifications:
1. Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
2. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
3. Ability to work in partnership with other team members.
4. Conviction about the capacity of people to grow and change.
5. Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
6. Computer literacy.
7. Strong customer service and organizational skills
8. Resourcefulness in problem solving.
9. Registered nurse with an associate’s degree or bachelor’s degree from an accredited nursing program.

Send resume and letter to:
Human Resources
Family Service of the Piedmont
902 Bonner Drive
Jamestown, NC 27282

FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER

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POSITION ANNOUNCEMENT
Adult Victim Advocate – High Point
November 11, 2014

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.
The agency is seeking an Adult Victim Advocate to provide comprehensive services to victims of violent and/or intrusive crimes; to provide coordination and referral services to men who batter and their partners through the court system; and to serve as agency liaison with the community and referral sources.

Responsibilities:

1. Reduces stress and trauma for victims by providing crisis intervention and advocacy services to clients, coordinating cases with the Guilford County court system and the community, referring clients to community resources, providing crisis lines services and accompanying clients to medical, legal or judicial procedures.
2. Documents services by writing progress reports and completing other documentation as required by the agency, accreditation and ethical standards.
3. Educates the community about family violence, sexual assault and other crimes by training and providing community education programs as needed.
4. Maintains harmonious working environment by participation in team and staff meetings, consulting with staff regarding topic areas, respecting cultural and lifestyle differences and by providing support and encouragement to other staff members.
5. Assists agency in overall service delivery by performing other administrative duties as delegated or required.
Qualifications:
1. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
2. Ability to work in partnership with other team members.
3. Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
4. Conviction about the capacity of people to grow and change.
5. Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
6. Minimum of Bachelor’s level degree in criminal justice, human service or related field.

Send resume and letter to:
Human Resources
Family Service of the Piedmont
1401 Long Street
High Point NC 27262

FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER

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POSITION ANNOUNCEMENT
Database Efficiency Manager
September 18, 2014

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.
The agency is seeking a Database Efficiency Manager to manage and maintain all Agency databases by identifying and solving all database requirements and supporting all users.

Responsibilities and Accountabilities:
1. Identifies all Agency database requirements by assessing staff needs; analyzing program operations including grant and/or contract requirements. Evaluate existing systems and/or design proposed systems.
2. Recommends solutions by defining database physical structure and functional capabilities, database security, data back-up, and recovery specifications.
3. Maintains database performance by calculating optimum values for database parameters; implementing new releases; completing maintenance requirements; evaluating computer operating systems and hardware products.
4. Prepares and supports users by conducting training; providing information; resolving problems.
5. Maintain, manage and develop databases necessary for accurate reporting of work of the agency.
6. Maintains quality service by establishing and enforcing organization standards.
7. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
8. Maintain current systems and process while continually searching for and identifying ways to increase efficiency and reduce costs.

Qualifications:
1. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
2. Ability to work in partnership with other team members.
3. Excellent problem solving skills and attention to detail required.
4. Database Performance Tuning, Database Security, Promoting Process Improvement, Presenting Technical Information, Quality Focus
5. Proficient in:
• Microsoft SQL Server (including executing SQL queries, creating views, creating triggers and stored procedure as well as adding users, and creating backups)
• Microsoft SQL Server Reporting Services (SSRS)
• Crystal Reports
6. Experience working with Echo software strongly preferred.

Send resume and letter to:
Human Resources
Family Service of the Piedmont
902 Bonner Drive
Jamestown, NC 27282

FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER

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DISCLAIMER: The diagnosis and treatment of psychiatric disorders requires trained professionals. The information provided here is to be used for educational purposes only. It should not be used as a substitute for seeking professional care for the diagnosis and/or treatment of any mental or psychiatric disorder.