Employment Opportunities | Family Service of the Piedmont
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Employment Opportunities

POSITION ANNOUNCEMENT
Intake Specialist
February 10, 2016

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.
The agency is seeking an Intake Specialist to ensure the provision of a welcoming point of entry for all telephone and walk-in inquiries for service.

Responsibilities:
1. Performs duties of implementing a centralized intake system for the agency to include providing a welcoming point of entry for all telephone, walk-in and community inquiries for services, gathering all appropriate intake information, matching and scheduling clients to appropriate agency services and working collaboratively with other agency departments to ensure a smooth entry into services for clients.
2. Set up initial pay source information within electronic health record for each client, verify insurance benefits when necessary, procure funding from state LME/MCO in a timely manner when appropriate, coordinate with Finance and UR department to correct any errors discovered during the billing process.
3. Greets visitors, handles incoming calls, collection of client fees using finance records, and ensures completion of paperwork and client check in procedures. Maintains receipts and forwards information to the finance department along with copies of any insurance cards, Medicaid cards and appropriate paper work for new clients while working in the administrative area.
4. Provides quality, culturally sensitive, respectful services to a diverse client
population.
5. Maintains harmonious relationships with community organizations by providing
professional liaison concerning specific cases, by providing consultation and
advocacy when appropriate, and by representing the agency in assigned community
projects.
6. Performs the duties of Community Support to consist of the identification and intervention to address barriers that impede the development of skills necessary for independent functioning in the community. Includes case management to arrange, link or integrate multiple services as well as assessment of the client’s need for services.
7. Participates on the Client Services and Systems team and performs other activities, duties or assignments as may be needed for effective agency functioning.
8. Maintains positive relationships with agency and team staff. Contributes to team cohesiveness, team spirit and solidarity and willingly consults and collaborates with other staff.
Qualifications:
1. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
2. Ability to work in partnership with other team members.
3. Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
4. Conviction about the capacity of people to grow and change.
5. Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
6. A minimum Bachelor’s degree in psychology, social work or related field.

Send resume and letter to:
Human Resources
Family Service of the Piedmont
902 Bonner Drive
Jamestown, NC 27282

FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER
_______________________________________________________________________________________________________________________

POSITION ANNOUNCEMENT
DVIP Case Manager
January 21, 2016

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.
The agency is seeking DVIP Case Manager to provide comprehensive services to men enrolled in the Domestic Violence Intervention Program and victims of domestic violence and to serve as Agency liaison with the judicial system.

Responsibilities:
1. Provides initial and follow up intakes for clients court ordered, DSS referred, or self-referred to DVIP. Schedule DVIP orientations.
2. Provides information to victims regarding offender’s entry, compliance and/or exit from the program.
3. Provides victim referrals as needed or requested for advocacy services such as supportive counseling follow up, court accompaniment or obtaining a domestic violence protection order.
4. Provide solution-focused case management to clients at specific times during the program.
5. Create and maintain client files.
6. Documents services by completing monthly and quarterly reports and completing other documentation as required by Agency, accreditation and ethical standards.
7. Communicate with probation officers, District Attorneys, and other community agencies as needed regarding compliance with DVIP.
8. Provide crisis line and walk-in services; be available for rotating on call for sexual assaults and after-hours events.
9. Educates the community about family violence, sexual assault and other crimes by training and providing community education programs as needed.
10. Maintains harmonious working environment by participation in team and staff meetings, consulting with staff regarding topic areas, respecting cultural and lifestyle differences and by providing support and encouragement to other staff members.
11. Assists agency in overall service delivery by performing other administrative duties as delegated or required.
Qualifications:
1. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
2. Ability to work in partnership with other team members.
3. Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address issues and problems they face.
4. Conviction about the capacity of people to grow and change.
5. Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
6. Valid driver’s license, clean driving record and the ability to operate a motor vehicle.
7. Ability to sit, stand, walk, lift light objects as needed, move about the office or otherwise perform the physical tasks required to perform the duties listed above.
8. Minimum of Bachelor’s level degree in criminal justice, human service or related field.

Send resume and letter to:
Human Resources
Family Service of the Piedmont
902 Bonner Drive
Jamestown, NC 27282

FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER
_______________________________________________________________________________________________________________________

POSITION ANNOUNCEMENT
Healthy Start Case Worker
January 13, 2016

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.
The agency is seeking a Healthy Start Case Worker to provide in-home education and support to families with risk factors who are expecting a child or include a child 18-24 months or less in age.

Responsibilities and Accountabilities:
1. Provide direct services to families enrolled in the Healthy Start program
 Complete assessments
 Complete developmental questionnaire
 Provide information and activities designed to develop positive parenting skills and healthy children.
2. Assist in development of service plans
 Works with families and Supervisor to determine family needs
 Write intervention goals with clients, update goals as needed
 Works with other agencies to coordinate services
3. Refer program participants to other community agencies and programs
 Advocates for services
4. Maintain reliable transportation to meet home visiting schedule
5. Provide timely documentation of services provided including: case notes, progress summaries, logging data and other documentation as needed.
6. Accurately, and in a timely manner, completes weekly, monthly, and quarterly reports
7. Participates in activities promoting professional growth
 Attends all staff meetings and required training
 Participates in training opportunities. Seek out and participate in service-related training opportunities.
8. Represents the program and/or agency in community events, agency committees or meetings and advocates for new referrals for the program.
9. Assists with educational workshops for Healthy Start participants.
10. Performs other duties or assignments as may be needed for effective Program or Agency functioning
Qualifications:
1. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
2. Ability to work in partnership with other team members.
3. Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
4. Conviction about the capacity of people to grow and change.
5. Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members
6. Experience working effectively with people, especially parents and children.
7. Bi-lingual (English & Spanish) preferred.
8. Bachelor’s degree in human services or related field.

Send resume and letter to:
Human Resources
Family Service of the Piedmont
902 Bonner Drive
Jamestown, NC 27282

FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER
_______________________________________________________________________________________________________________________

POSITION ANNOUNCEMENT
Dual Diagnosis Therapist
September 3, 2015

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.
The agency is seeking a Dual Diagnosis Therapist to provide individual, group and family therapy to a diverse population, including outpatient substance abuse treatment.

Responsibilities:
1. Provides quality, culturally sensitive, respectful treatment services to a diverse population by using individual, family and group modalities.
2. Documents all treatment services by formulating assessment and treatment plans, writing progress notes and transfer/termination summaries and completing other documentation as required by agency, funder and ethical standards. Documentation is to be completed per Agency policy.
3. Maintains harmonious relationships with community organizations by providing professional liaison concerning specific cases when indicated, and by providing consultation and advocacy when appropriate.
4. Maintains positive relationships with agency and team staff by contributing to team cohesiveness, by consulting and collaborating with other staff as needed, and by fostering an atmosphere of tolerance of cultural and lifestyle differences.
5. Seeks/maintains licensure through continuing education experiences as required.
Qualifications:
1. Dual Licensure strongly preferred – LCAS or LCAS-A/LCSW preferred.
2. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
3. Ability to work in partnership with other team members.
4. Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
5. Conviction about the capacity of people to grow and change.
6. Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
7. Clinical training in Integrated Dual Diagnosis Treatment preferred.
8. Master’s degree in social work, counseling, or related field.

Send resume and letter to:
Human Resources
Family Service of the Piedmont
902 Bonner Drive
Jamestown, NC 27282


NO PHONE CALLS PLEASE
FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER

______________________________________________________________________________________________________________________
POSITION ANNOUNCEMENT
Primary Care Nurse Practitioner or Physician’s Assistant
September 22, 2015

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.
The agency is seeking a Primary Care NP or PA to provide medical evaluations, determine medical necessity and appropriate treatment regimens, and provide medical care and supportive counseling in an integrated healthcare environment.

Duties:
Under direction of a qualified health care provider:
1. Perform complete medical assessments to diagnose behavioral and other medical conditions; determine medically necessity for treatment; interpret data to determine appropriate therapeutic procedures needed.
2. Prescribe medications and treatments according to established policies and protocols.
3. Order appropriate laboratory and diagnostic procedures, interpret results and incorporate findings in therapeutic procedures.
4. Monitor symptoms and changes in conditions of individuals receiving services; adjust therapeutic procedures as appropriate to client response to treatment; keep accurate charts and records of patient activities and progress
5. Communicate effectively, both orally and in writing, with individuals receiving services, their families, agency staff and others, within the rules of client confidentiality
6. Participate as a member of an multi-disciplinary clinical team to plan, provide, direct, and evaluate person-centered client care, in consultation with clients and their families.
7. Professionally determine, direct and apply appropriate intervention techniques with clients in crisis, including making appropriate referrals for emergency care or other services not performed by agency.
8. Provide professional consultation to clients, families and colleagues.
9. Provide advice to clients regarding health and illness prevention. Refer to agency or community resources to meet client and family needs.
10. Participate in ongoing professional development and maintain professional affiliations.
Qualifications:
1. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
2. Ability to work in partnership with other team members.
3. Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
4. Conviction about the capacity of people to grow and change.
5. Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
6. Current certification as a Nurse Practitioner or Physician’s Assistant in the state of North Carolina, with at least two years’ experience in primary care.
7. Valid NC Driver’s License
8. Master’s Degree required.

Send resume and letter by to:
Human Resources
Family Service of the Piedmont
902 Bonner Drive
Jamestown, NC 27282

FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER
_______________________________________________________________________________________________________________________


DISCLAIMER: The diagnosis and treatment of psychiatric disorders requires trained professionals. The information provided here is to be used for educational purposes only. It should not be used as a substitute for seeking professional care for the diagnosis and/or treatment of any mental or psychiatric disorder.