Employment Opportunities | Family Service of the Piedmont
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Employment Opportunities

POSITION ANNOUNCEMENT

Legal Services Victim Advocate

April 24, 2017

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.

The agency is seeking a Legal Services Victim Advocate to provide comprehensive services to victims of violent and/or intrusive crimes and their families.

Responsibilities:

  1. Reduces stress and trauma for victims by providing crisis intervention and advocacy services to clients, coordinating cases with the court system, referring clients to community resources, providing crisis lines services, assisting with group services and accompanying clients to medical, legal or judicial procedures.
  2. Documents services by writing progress reports and completing other documentation as required by agency, accreditation and ethical standards.
  3. Educates the community about family violence, sexual assault and other crimes by training and providing community education programs as needed.
  4. Maintains harmonious working environment by participation in team and staff meetings, consulting with staff regarding topic areas, respecting cultural and lifestyle differences and by providing support and encouragement to other staff members.
  5. Assists agency in overall service delivery by performing other administrative duties as delegated or required.
  6. Expected to be available for rotating on call for sexual assaults and after hour’s events.
  7. This position would operate under the Elon Legal Services Grant through the Governor’s Crime Commission.

Qualifications:

  1. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
  2. Ability to work in partnership with other team members.
  3. Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
  4. Conviction about the capacity of people to grow and change.
  5. Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
  6. Valid driver’s license, clean driving record and the ability to operate a motor vehicle.
  7. Ability to sit, stand, walk, lift light objects as needed, move about the office or otherwise perform the physical tasks required to perform the duties listed above.
  8. Bi-lingual in Spanish preferred.
  9. Experience working with domestic violence and sexual assault.
  10. Minimum of Bachelors in human services or related field

Send resume and letter to:

Family Service of the Piedmont

Human Resources

902 Bonner Drive

Jamestown, NC  27282

FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER

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POSITION ANNOUNCEMENT

Children’s Advocacy Center Coordinator – Greensboro

April 4, 2017

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.

The agency is seeking a Children’s Advocacy Center Coordinator to coordinate the comprehensive services to child victims of violent and/or intrusive crimes using a child advocacy center model.

Responsibilities:

  1. Work with local law enforcement, the District Attorney’s office, the Department of Social Services and other service providers to maintain the partnerships critical to the success of the CAC.
  2. Implement, manage and provide oversight for the protocols and program design to ensure that the CAC meets national standards.
  3. Provide supervision to ensure success of the program by overseeing the coordination of case reviews, the case tracking system, and making monthly reports to the Child Advocacy Network group/multidisciplinary teams serving as the advisory committee of the CAC.
  4. Develops a competent and productive staff by providing individual and team supervision, delegating tasks and duties, hiring staff and maintaining a harmonious and positive work environment.
  5. Provide administrative and clinical supervision to CAC staff Advocates and Forensic interviewers.
  6. Provide professional Forensic Interviews when Forensic Interviewer is unable to do so.
  7. Reduces stress and trauma to victims and their families by supervising advocacy services and by coordinating referrals with law enforcement, the criminal justice system, hospitals and other service providers.
  8. Document services by writing progress reports and completing other documentation as required by the agency, accreditation and ethical standards.
  9. Educate the community about child advocacy centers, child abuse, family violence, sexual assault and other crimes by training and providing community education programs as needed.
  10. Maintain harmonious working environment by participation in team and staff meetings, consulting with staff regarding topic areas, respecting cultural and lifestyle differences and by providing support and encouragement to other staff members.
  11. Assisting agency in overall service delivery by performing other administrative duties as delegated or required.
  12. Remains current with professional literature on child abuse issues and interviewing techniques.
  13. Build and lead CAC team by maintaining team cohesiveness and positive relationships with and between team members. Foster an atmosphere of acceptance and tolerance of cultural and lifestyle difference.

Qualifications:

  1. Ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
  2. Ability to work in partnership with other team members.
  3. Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
  4. Conviction about the capacity of people to grow and change.
  5. Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
  6. Valid driver’s license, clean driving record and the ability to operate a motor vehicle.
  7. Ability to sit, stand, walk, lift light objects as needed, move about the office or otherwise perform the physical tasks required to perform the duties listed above.
  8. Experience and knowledge of child abuse investigation and prosecution procedures, child development, and the dynamics of child and family abuse required.
  9. Bachelor’s degree is Human Services or related field required. Master’s degree preferred.

Send resume and letter to:

Human Resources

Family Service of the Piedmont

902 Bonner Drive

Jamestown, NC 27282

FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER

_____________________________________________________________

POSITION ANNOUNCEMENT

Nurse Care Manager – Integrated Primary Care Program

Full Time or Part-time Shifts Available

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.

The agency is seeking a Nurse Care Manager to coordinate integrated services enabling clients to receive needed treatment by engaging clients in primary medical care, providing health education, monitoring client care, and participating on the Integrated Care Multi-Disciplinary Team.

Responsibilities:

  1. Screen for physical health concerns, describe the Integrated Care Program and attempt to engage clients in primary medical care.
  2. Provide quality, culturally sensitive, respectful services to a diverse client population.
  3. Maintain harmonious relationships with the multidisciplinary team and community organizations by providing professional liaison concerning specific cases, by providing consultation and advocacy when appropriate, and by representing the agency in assigned community projects.
  4. Provide overall health education, education for chronic disease sufferers, and medication education.
  5. Provide triage/screening services prior to client appointment with primary care provider. Perform blood draws on occasion when the CMA in not available.
  6. Assist in crisis management situations in concert with the behavioral health management staff.
  7. Assist clients with treatment decision-making, help monitor symptoms, and assist with the implementation of the Ask Me 3 Campaign.
  8. Provide collaborative support to the primary care provider.
  9. Attend physician appointments as needed and maintain contact with others who are involved in client care.
  10. Ensure the client remains engaged in the treatment process and understands the overall service plan.
  11. Perform case management functions and ensure Coordination of Care for all patients
  12. Participate on the Counseling Services team and ICP Multidisciplinary Team.
  13. Performs other activities, duties or assignments as may be needed for effective agency functioning.

Qualifications:

  1. Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
  2. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
  3. Ability to work in partnership with other team members.
  4. Conviction about the capacity of people to grow and change.
  5. Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
  6. Computer literacy.
  7. Strong customer service and organizational skills
  8. Resourcefulness in problem solving.
  9. LPN or RN required.

Send resume and letter to:

Human Resources

Family Service of the Piedmont

902 Bonner Drive

Jamestown, NC 27282

__________________________________________________________________________________________________________________________

POSITION ANNOUNCEMENT

Dual Diagnosis Case Manager & Intake Specialist

April 18, 2017

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.

The agency is seeking a Dual Diagnosis Case Manager & Intake Specialist to coordinate treatment services, enhance client engagement and provide support to dually diagnosed clients and their families. Provide agency intake services and other administrative services as needed.

Responsibilities:       

  1. Perform intake duties to ensure a welcoming point of entry for all telephone and walk-in inquiries for services, including: working collaboratively with other agency departments to ensure a smooth entry into services for patients. Coordinate with Family Service staff to schedule assessments and other treatment related appointments
  2. Provide quality, culturally sensitive, respectful case management services to a diverse client population.
  3. Maintain harmonious relationships with the multidisciplinary team and community organizations.
  4. Coordinate care with other community based service providers or other legally interested parties as needed.
  5. Meet with clients and behavioral health providers, and other staff as needed, to develop and coordinate treatment plans.
  6. Maintain ongoing client contact to promote client engagement and keep team aware of any client issues affecting treatment, including conducting appointment reminder calls for the Dual Diagnosis program.
  7. Maintain appropriate documentation on referrals and referral sources. Ensure that referrals are addressed in a timely manner. Assist clients in problem solving systemic, financial or social issues.
  8. Coordinate contingency management program.
  9. Point of contact for clients and families. Advocate on client’s behalf as needed.
  10. Assist in recording and tabulating outcome data; assist in required reporting.
  11. Participates on the Counseling Services team and performs other activities, duties or assignments as may be needed for effective agency functioning.

Qualifications:

  1. Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
  2. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
  3. Ability to work in partnership with other team members.
  4. Conviction about the capacity of people to grow and change.
  5. Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
  6. Computer literacy.
  7. Strong customer service and organizational skills
  8. Resourcefulness in problem solving.
  9. Experience working with substance abuse and mental health required.
  10. Bachelor’s degree in psychology, social work or related field required.

Send resume and letter to:

Human Resources

Family Service of the Piedmont

902 Bonner Drive

Jamestown, NC 27282

FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER

______________________________________________________________

POSITION ANNOUNCEMENT

Marketing and Development Coordinator

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.

The agency is seeking a Marketing and Development Coordinator to coordinate the marketing functions of the Development Department of the Agency.

Responsibilities:

  1. Assist in the development and implementation of the Marketing Strategy for the agency.
  2. Develop media relations and be the point person for media calls.
  3. Work to enhance the FSP brand and define the message of the agency.
  4. Seek out and develop new and innovative marketing opportunities for the agency.
  5. Manage Staff Annual Campaign to increase participation and education of the staff.
  6. Develop and manage agency marketing materials, including Annual Report, newsletters, e-newsletters, press releases and billboards. Design advertisements, fliers, PowerPoint presentations, program specific and other marketing material.
  7. Manage all social media of the agency.
  8. Track usage and impact of social media of the agency.
  9. Perform all photography and videography needed for the agency.
  10. Represent marketing and development team in planning and execution of all awareness events.
  11. Create and maintain marketing and communications calendar.
  12. Attend all events to assist and look for marketing opportunities for the agency.
  13. Assist with receipt and recognition of donation calls.
  14. Assist CEO Team with internal communications.

Qualifications:

  1. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
  2. The ability to respond in a timely and effective manner to the needs of staff, volunteers and other constituents.
  3. Ability to work in partnership with other team members.
  4. Experience with MS Office Suite.
  5. Organizational, project planning and leadership skills.
  6. Excellent verbal, written and interpersonal skills.
  7. Degree in Mass Communications, Marketing, Business or other related degree.

Send resume and letter to:

Human Resources

Family Service of the Piedmont

902 Bonner Drive

Jamestown, NC 27282

FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER

_________________________________

Consumer Credit Counselor

Family Service of the Piedmont is a not for profit agency whose mission is to promote healthy lives and relationships for children, families and individuals, through early intervention, treatment and support in times of crisis or transition.

The agency is seeking a Consumer Credit Counselor to provide financial counseling to clients in the areas of budgeting, housing, the wise use of credit and to provide clients with the skills needed in the management of their personal finances.

Responsibilities and Accountabilities:      

  1. Establishes and identifies cause of financial distress and/or clients needs and implements action plans to assist clients in achieving their goals.
  2. Develops a budget with clients based on income and expense information provided by applicants: modifies budget following discussion with client: examines options available to client; fosters the development of money management skills; recommends the Debt Management Plan where appropriate and refers clients for other community resources where appropriate.
  3. Provides follow-up counseling and ongoing support to Debt Management clients who are experiencing difficulty in making monthly payments to review financial goals, examine hardships, budget and monitor debt repayment; modify terms of the repayment plan if necessary and feasible; develop skills in assessing the presence of other personal and family problems and motivate clients to seek clinical counseling or other assistance for their difficulties where appropriate.
  4. Documents service delivery and contracts with clients or creditors and completes routine administrative tasks. (e.g. reports, forms, letters, computer documentation etc.) in accordance with agency expectations and time allotments.
  5. Adheres to confidentiality in the performance of all assignments.
  6. Collaborates and consults with the Trust Management Team to resolve discrepancies related to client accounts.
  7. Maintains a teamwork relationship with counselors and co-workers in the interest of providing the most effective service to clients on the Debt Management Program.
  8. Responds to incoming requests for information from prospective clients; schedules appointments and enters application data in computer.
  9. Promotes a positive image of the agency by understanding program services and shall promote the agency whenever given an opportunity to do so. Conducts him/herself according to a professional code of ethics. Assures quality service by knowing and enforcing rules, regulations and legal requirements.
  10. Provides community presentations in all relevant areas of the consumer credit field.
  11. Maintains active professional interest in the consumer credit field; attends selected seminars, conferences, workshops, etc. to increase knowledge and expertise in the primary areas of performance responsibility; share new information with staff and incorporate new approaches into practice with supervisory approval.
  12. Some night and weekend work may be required.
  13. Performs other duties as may be assigned.

Qualifications:

  1. The ability to respond appropriately to the cultural differences present among the organization’s service population and staff is required.
  2. Ability to work in partnership with other team members.
  3. Ability to forge a mutually respectful partnership with persons served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
  4. Conviction about the capacity of people to grow and change.
  5. Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
  6. One to two years experience in some phase of budgeting, counseling, human services or the credit granting/debt collection industry. A Bachelor degree from an accredited school with a major in social work, psychology, finance, business administration or related field is preferred. Bi-lingual a plus.

Send resume and letter to:

Human Resources

Family Service of the Piedmont

902 Bonner Drive

Jamestown, NC 27282

FAMILY SERVICE OF THE PIEDMONT IS AN EQUAL OPPORTUNITY EMPLOYER

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DISCLAIMER: The diagnosis and treatment of psychiatric disorders requires trained professionals. The information provided here is to be used for educational purposes only. It should not be used as a substitute for seeking professional care for the diagnosis and/or treatment of any mental or psychiatric disorder.